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Goals

Objectives

 

Being aware of our responsibility and establishing the commitment for developing a more sustainable activity, we set out the following objectives for 2012 and 2013, which we intend it will be monitorised in order to evaluate its state of implementation in the next Report of Sustainability:

 

2012

______________________________________________________________________________________________________

Economic

  • Institutional representation at events and
    seminars in this area;
  • Sharing of best practices with other companies
    and organizations.

 

Social

 

  • Increase the level of performance results of employees, by developing specific training in leadership skills with at least 50% of employees with leadership functions, and integrate into training all employees with performance reviews below 3.00 values;
  • Strengthen the relational skills among employees by developing at least 2 training activities by company, in the behavioural/relational sphere thus ensuring improvements in interpersonal relationships and increasing the Satisfaction Index of customers;
  • Conducting a Diagnosis of the Organizational Climate;
  • Review of the application of the Planet Guest Fund;
  • Launching of the Analysis Project of Functions and Competence Profile
  • Launch of specific campaigns to collect goods/ items to donate to charity institutions.

 

Environmental

  • Electricity savings of 5% (in value);
  • Water savings of 5% (in value);
  • Gas savings of 5% (in value);
  • Support the development of legislation on Energy Certification and Indoor Air Quality (Committee representative of the Portuguese Hotel Association and the Portuguese Tourism Confederation);
  • Cooperation with external entities aiming the development of sustainable projects of the Pestana Group;
  • Creating a digital archive for the projects of Pousadas de Portugal;
  • Central Warehouse Project (Centralization of unnecessary movable assets of Mainland Portugal units for registration, study of future use, disposal, donation);
  • Implementation of Energy and Safety Committees on units with mandatory bimonthly meetings;
  •  Implementation of MAPs on units;
  • Purchase of maintenance management software

 

 

 

 

2013

_________________________________________________________________________________________________________________________________________________________

Economic

  • Adherence to the UN Global Compact

Social

  • Ensure more than 35 hours of training per employee;
  •  Conclusion of the Analysis Project of Functions and Competence Profile;
  •  Implementation of the results of the Diagnosis of the Organizational Climate.

Environmental

  • Nomination of an Energy and Safety Officer that promotes:
    • Electricity savings of 5% (in qty);
    • Water Saving of 5% (in qty);
    • Gas savings of 5% (in qty).
  • Completion of Energy and Indoor air Quality certification in 50% of the Pousadas and hotels;
  • Legalization of all units on ICS matter;
  • Hiring companies that ensure the maintenance and functionality of the ICS
  •  Development of standard Safety Procedures in coordination with the internal Safety team;
  • Conclusion of the digital archive for the projects of all Pousadas;
  • Central Warehouse Project (Centralization of unnecessary movable assets of Mainland Portugal units for registration, study of future use, disposal, donation);
  • Widespread implementation of practical preventive maintenance procedures and its
    registration on the acquired software.

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