Name * * Insert your name

Telephone no. *

* Insert your telephone

All fields marked with * are mandatory.

Free service available between 9AM and 7PM (GMT)

If the request is made outside this period we will contact you within our office hours.

Covid-19: Be Safe, Be Positive, Be Inspired

COVID-19 update

Find out more about the new guidelines

Read more
Covid-19 Test

Need to do a PCR or antigen test to go home?

Read more
Hygiene and Safety

The Pestana Hotel Group is committed to ensuring the health and safety of its guests and employees. We therefore ensure that all our hotels comply with the guidelines issued by the health authorities of each country.

Read more
Cancellation Policies

If you have a booking at a Pestana Hotel Group hotel, you’ll find answers here to all your queries about cancellation policies and booking changes.

Read more
Comunity

The Pestana Hotel Group is taking action to reduce the impacts of Covid-19 on the community.

Read more
FAQS

Here you can find the answers to the most frequently questions made by our customers. You can find questions regarding, hygiene, safety, cancellation, changes and other issues.

Read more