×We inform our customers that we are experiencing technical constraints in the Contact Center. Whenever possible, contact us via Chatbot. We apologize for the inconvenience. (En savoir plus)

NOUS VOUS APPELONS GRATUITEMENT

Nom * * Saisissez votre nom

Nº de téléphone *

* Saisissez votre téléphone

Tous les champs marqués d'une * sont obligatoires.

Service gratuit disponible de 8 h à 18 h (GMT).

Si la demande est faite en dehors de cette période, nous vous contacterons dans nos heures d'ouverture.

Covid-19: Be Safe, Be Positive, Be Inspired

Mise à jour du COVID-19

En savoir plus sur les nouvelles directives

En savoir plus
Covid-19 Test

Need to do a PCR or antigen test to go home?

En savoir plus
Hygiene and Safety

The Pestana Hotel Group is committed to ensuring the health and safety of its guests and employees. We therefore ensure that all our hotels comply with the guidelines issued by the health authorities of each country.

En savoir plus
Cancellation Policies

If you have a booking at a Pestana Hotel Group hotel, you’ll find answers here to all your queries about cancellation policies and booking changes.

En savoir plus
Comunity

The Pestana Hotel Group is taking action to reduce the impacts of Covid-19 on the community.

En savoir plus
FAQS

Here you can find the answers to the most frequently questions made by our customers. You can find questions regarding, hygiene, safety, cancellation, changes and other issues.

En savoir plus