Vous avez besoin d’aide pour effectuer votre réservation ?
Mise à jour du COVID-19En savoir plus
En savoir plus sur les nouvelles directives
Covid-19 TestEn savoir plus
Need to do a PCR or antigen test to go home?
Hygiene and SafetyEn savoir plus
The Pestana Hotel Group is committed to ensuring the health and safety of its guests and employees. We therefore ensure that all our hotels comply with the guidelines issued by the health authorities of each country.
If you have a booking at a Pestana Hotel Group hotel, you’ll find answers here to all your queries about cancellation policies and booking changes.En savoir plus
The Pestana Hotel Group is taking action to reduce the impacts of Covid-19 on the community.En savoir plus
FAQSEn savoir plus
Here you can find the answers to the most frequently questions made by our customers. You can find questions regarding, hygiene, safety, cancellation, changes and other issues.