Online check-in (if applicable)

We recommend that all guests register their data on or through the Pestana App for online check-in purposes. In this way, we can reduce the time needed in the lobby and reception areas.


In accordance with the Resolution of the Council of Ministers No. 91-A/2021, check-in at the hotel units requires the presentation, by guests over 12 years of age, of an EU COVID Digital Certificate or a negative COVID test result:
  • A PCR TEST, within 72 hours prior to presentation;
  • A RAPID ANTIGEN TEST, verified by a certified entity, within 48 hours prior to its presentation;
  • A SELF-TEST and its result, under the supervision of a health professional who certifies that it has been carried out, within 24 hours prior to its presentation;
  • SELF-TEST, carried out on the spot, at the door of the establishment or space where the guest intends to stay, under the supervision of Pestana Hotel Group employees. 

Customers who are not hotel guests who intend to frequent the Restaurants or Bars on Saturdays, Sundays and holidays, as well as on Fridays from 7pm, must present the EU COVID Digital Certificate or test with a negative result.