HELP CENTER

 

How can we assist you today?



In our help center, we aim to assist you quickly and efficiently.
You will find quick answers to questions related to reservations, units, services,
facilities, cancellation policies, vouchers, and more.

Mulher de roupão bebe café numa varanda com vista para o mar, mesa com pequeno-almoço e sumo de laranja
If you have an urgent request use our main contacts:
Phone: (+351) 210 158 100 (call to the international fixed network)
Phone: +1 669-288-7193 (call to the national fixed network)
Phone: (+44) 2034 677355 (call to the international fixed network)
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How to contact us

For general enquiries, you can contact us on weekdays from 9.00 a.m. to 8.00 p.m. and at weekends from 9:00 a.m. to 7:00 p.m., on (+351) 210 158 100 (call to the Portuguese landline network).*

Alternatively, you can also contact us via our chatbot, WhatsApp or the available form.

Contact for Travel Agencies or Companies

(+351) 210 158 100

*The contact number varies according to the language, as indicated in the contact bar.