Pestana Pro is an exclusive platform for travel agencies, companies and travel professionals. You only need to complete the online registration form and create your access credentials.

Yes. Thanks to our automatic activation system, you will get instant access to Pestana Pro. Once registered, you can quote, book and manage your reservations right away.

When carrying out your search, you can select the number of rooms you are interested in, with 5 being the maximum. You can only book several rooms at the same time when your mix of adults/children is consistent. If it is not, you will need to make several bookings separately.

Commissions are managed automatically, according to each hotel’s conditions and rate type. No manual calculations are required: the system clearly shows the net amount of each booking and the associated commission.

Payment options depend on the hotel and the selected rate. All rates must be prepaid before the guest’s arrival, within the deadlines indicated during the booking process. Non-refundable or penalty rates must be paid at the time of confirmation. Payments can be made via bank transfer or an online payment gateway, depending on availability.

Yes. After completing a booking, you will receive a confirmation email with all the details, as well as the guest voucher and the proforma invoice.

Yes. From your private area you can manage users, permissions, bookings, modifications and cancellations, all online.

Your username is included in the welcome email you receive after completing your registration. You can always check it there. If you don’t remember your password, you can reset it easily from the login screen by following the instructions. If you still experience any access issues, please contact us at pro@pestana.com and our team will be happy to assist you.

You can contact us at pro@pestana.com for questions about the platform, or trade@pestana.com for questions about your reservation, and our team will be happy to assist you.