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Hygiene and Safety
Following the worldwide spread of COVID-19, Pestana Hotel Group has reviewed its policies, services and procedures in order to maintain its commitment to the health and safety of its guests and teams. Pestana Hotel Group will ensure that the rules issued by each country’s sanitary authorities will be continuously in place in all its hotels.Read more
If you have a booking at a Pestana Hotel Group hotel, you’ll find answers here to all your queries about cancellation policies and booking changes.Read more
The Pestana Hotel Group is taking action to reduce the impacts of Covid-19 on the community.Read more
Here you can find the answers to the most frequently questions made by our customers. You can find questions regarding, hygiene, safety, cancellation, changes and other issues.Read more