COVID-19 updateRead more
Find out more about the new guidelines
Covid-19 TestRead more
Need to do a PCR or antigen test to go home?
Hygiene and SafetyRead more
The Pestana Hotel Group is committed to ensuring the health and safety of its guests and employees. We therefore ensure that all our hotels comply with the guidelines issued by the health authorities of each country.
If you have a booking at a Pestana Hotel Group hotel, you’ll find answers here to all your queries about cancellation policies and booking changes.Read more
The Pestana Hotel Group is taking action to reduce the impacts of Covid-19 on the community.Read more
Here you can find the answers to the most frequently questions made by our customers. You can find questions regarding, hygiene, safety, cancellation, changes and other issues.