Need help with your booking?
As soon as you join the loyalty program, all you have to do is mention your number as a member of the program before making a reservation or payment in any hotel or Pousada de Portugal of the group's portfolio.
In the "Personal Area" of the site you can manage your data, contact permissions, check your points transactions and manage your reservations.
We suggest that you always keep your data updated so that we can personalize the offer in the best way; just access the "Personal Area" through this link in the "Edit Profile" tab. In this area you can manage your contact permissions so you can receive the latest news from the club. Members with active contact permissions stay up to date with all campaigns and receive exclusive offers.
If you need more information, the Pestana Hotel Group teams are always available to help you with all your doubts, directly at the reception desks of the hotels and Pousadas de Portugal, or through our support line: +351 211 519 699; if you prefer, you can submit your questions via email: firstname.lastname@example.org.