A lifetime experience

Join the Pestana Guest Club

Pestana Guest Club has changed for the better. Being a member allows you to embark on an experience of opportunities and offers. Registration is simple, and from day one, you can enjoy a 10% discount on reservations on our website and access exclusive benefits.

How to join
It's really simple to become a part of the Pestana Guest Club - register here. It's quick and completely free.
How to use
Once you've joined the PGC, log in to your account and you'll be able to make your reservation with special conditions at our hotels and hostels.
Benefits
A simple registration gives you access to exclusive member prices, restaurant discounts, exclusive promotions and much more!
More to come
Keep your communication preferences active in your customer profile to receive all the program's exclusive communications and offers.
PESTANA GUEST CLUB

Our levels

Bronze Member

Become Bronze immediately after joining and by staying up to 3 nights per year.

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    10% discount - Members only rate

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    Extra 5% discount on your next stay

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    10% discount in restaurants and bars

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    Birthday voucher with a special discount

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    Early access to promotions

Membro Bronze
Silver Member

Become Silver immediately by staying 4 to 7 nights per year.

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    15% discount - Members only rate

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    5% extra discount on your next stay

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    10% discount in restaurants and bars

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    Special birthday voucher

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    Early access to promotions

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    Free room upgrade (subject to availability)

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    Travel for change - For every stay, we contribute to sustainability projects from Pestana Planet Guest

Membro Silver
Gold Member

Become Gold immediately by staying 8 or more nights per year.

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    15% discount - Members only rate

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    Extra 10% discount on your next stay

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    10% discount in restaurants and bars

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    Special birthday voucher

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    Early access to promotions

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    Free room upgrade (subject to availability)

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    Travel for change. For every stay, we contribute to a sustainability project from Pestana Planet Guest

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    Free early check-in and late check-out (subject to availability during your stay)

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    Free room service fee

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    Commited helpline

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    Surprise welcome gift

Membro Gold

Partnerships

Pestana Guest Club

Questions about the loyalty program?

If you need more information or clarification, please don't hesitate to consult the program's regulations and FAQs. And remember, you can always reach out to us directly.

Pestana Guest Club
FAQs
What are the conditions of the program?

The program has 3 statuses for individual customers: Bronze, Silver and Gold.

Bronze level benefits will be awarded automatically to customers who simply register for the program or who stay 1-3 nights in any PESTANA HOTEL GROUP unit within 1 year.

Silver level benefits will be awarded automatically to customers who stay 4-7 nights, only after checking out of the stay which includes the fourth night, in any PESTANA HOTEL GROUP unit, within a period of 1 year.

Gold level benefits will be automatically awarded to customers staying 8 nights or more, only after check-out of the stay which includes the eighth night, in any PESTANA HOTEL GROUP unit, for a period of 1 year.

All reservations must be made through direct Pestana channels (website, Hotel, Pousada or Contact Center) to be entitled to the benefits of the Pestana Guest Club.

How do i join?

Registration for the Pestana Guest Club Programme is open to all customers over 18 years old and can be completed here using the registration form at www.pestana.com, at any hotel or pousada, via our Contact Center, during the booking process at www.pestana.com or during check-in at our units participating in the program.

Does it cost anything to join?

No. The Pestana Guest Club is accessible free of charge to all customers over 18 years old. The account holder is not charged any membership fee for participating in the Programme.

What is the Pestana Guest Club?

The Pestana Guest Club is the loyalty programme for Pestana Hotel Group Customers that includes the Pestana Hotels & Resorts, Pousadas de Portugal, Pestana CR7, and Pestana Collection Hotels. This program allows you to enjoy exclusive member discounts and benefits at participating hotels.

We call you for free
Free service available between 9AM and 7PM (GMT). If the request is made outside this period we will contact you within our office hours.
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