Our registration process is quick, fast and free. Immediately after registering, you’ll get 10% discount on bookings at


The Pestana Guest Club card will be delivered to you after your second stay or once you have earned 3,000 points. To ensure you receive this successfully, we recommend you make sure your contact details and profile are always up-to-date, especially the address to which the card will be sent.

But don’t worry because you can enjoy all the Pestana Guest Club benefits associated with your customer number until you receive your card. Remember that this number is always available for you to check in your personal area, after logging in to the customer area.

You can also ask for help at any of our reception desks or by calling our helpline on : +351 210 417 088 or sending an email to: Written communication with the programme, via email, is available in two languages: Portuguese and English.

You can also join the Pestana Guest Club at any hotel or pousada, via our Contact Centre, or during the booking process on our website.