• faq-reservas

    Reservations - Make and/or Cancel

    Questions related to the benefits of booking online, how to make a booking on our website, make a special request, book an accessible room, cancellation and changes to reservations and cancellation policies.

    Leer más
  • Pricing, Promotions and Payment

    Questions related to the best guaranteed price and its procedures, promotions found on the website, payment terms, website security and credit card usage.

    Leer más
  • faq-estadias


    Questions related to times and documents to provide at check-in and check-out, loss of property at the hotel, comments on your stay, animal policies, Hotel location and services.

    Leer más
  • Pestana Priority Guest

    Questions about the PPG loyalty programme, its benefits, how to join, how to use and password recovery.

    Leer más
  • Vouchers - Preguntas Frecuentes

    Questões relacionadas com a compra de vouchers, onde utilizar, como utilizar, entregas e devoluções ou trocas.

    Leer más