Join the Pestana Guest Club
Pestana Guest Club has changed for the better. Being a member allows you to embark on an experience of opportunities and offers. Registration is simple, and from day one, you can enjoy a 10% discount on reservations on our website and access exclusive benefits.
Our levels
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Bronze
Bronze Member
Become Bronze immediately by staying up to 3 nights a year.
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10% discount - Members only rate
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Extra 5% discount on your next stay
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10% discount in restaurants and bars
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Special birthday voucher
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Early access to promotions
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Silver
Silver Member
Become Silver immediately by staying 4 to 7 nights per year.
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15% discount - Members only rate
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5% extra discount on your next stay
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10% discount in restaurants and bars
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Special birthday voucher
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Early access to promotions
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Free room upgrade (subject to availability)
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Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature
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Gold
Gold Member
Become Gold immediately by staying 8 or more nights per year.
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15% discount - Members only rate
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Extra 10% discount on your next stay
-
10% discount in restaurants and bars
-
Special birthday voucher
-
Early access to promotions
-
Free room upgrade (subject to availability)
-
Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature
-
Free early check-in and late check-out (subject to availability during your stay)
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Free room service fee
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Commited helpline
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Surprise welcome gift
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- Bronze
- Silver
- Gold
Bronze Member
Become Bronze immediately by staying up to 3 nights a year.
-
10% discount - Members only rate
-
Extra 5% discount on your next stay
-
10% discount in restaurants and bars
-
Special birthday voucher
-
Early access to promotions
Silver Member
Become Silver immediately by staying 4 to 7 nights per year.
-
15% discount - Members only rate
-
5% extra discount on your next stay
-
10% discount in restaurants and bars
-
Special birthday voucher
-
Early access to promotions
-
Free room upgrade (subject to availability)
-
Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature
Gold Member
Become Gold immediately by staying 8 or more nights per year.
-
15% discount - Members only rate
-
Extra 10% discount on your next stay
-
10% discount in restaurants and bars
-
Special birthday voucher
-
Early access to promotions
-
Free room upgrade (subject to availability)
-
Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature
-
Free early check-in and late check-out (subject to availability during your stay)
-
Free room service fee
-
Commited helpline
-
Surprise welcome gift
Your company and your employees can also enjoy the benefits of the Pestana Guest Club.
Join the program and receive a members-only rate, discount on future stays, and at Pestana restaurants.
Partnerships
The Pestana Guest Club is the loyalty programme for Pestana Hotel Group Customers that includes the Pestana Hotels & Resorts, Pousadas de Portugal, Pestana CR7, and Pestana Collection Hotels. This program allows you to enjoy exclusive member discounts and benefits at participating hotels.
Registration for the Pestana Guest Club Programme is open to all customers over 18 years old and can be completed here using the registration form at www.pestana.com, at any hotel or pousada, via our Contact Center, during the booking process at www.pestana.com or during check-in at our units participating in the program.
No. The Pestana Guest Club is accessible free of charge to all customers over 18 years old. The account holder is not charged any membership fee for participating in the Programme.
The program has 3 statuses for individual customers: Bronze, Silver and Gold.
Bronze level benefits will be awarded automatically to customers who simply register for the program or who stay 1-3 nights in any PESTANA HOTEL GROUP unit within 1 year.
Silver level benefits will be awarded automatically to customers who stay 4-7 nights, only after checking out of the stay which includes the fourth night, in any PESTANA HOTEL GROUP unit, within a period of 1 year.
Gold level benefits will be automatically awarded to customers staying 8 nights or more, only after check-out of the stay which includes the eighth night, in any PESTANA HOTEL GROUP unit, for a period of 1 year.
All reservations must be made through direct Pestana channels (website, Hotel, Pousada or Contact Center) to be entitled to the benefits of the Pestana Guest Club.
If you have the card number with you, you can log in with this information. If you do not have your number available, we advise you to contact Customer Service via www.pestana.com/en/help-center.