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Package Processing

We can most certainly accommodate your request of receiving your package and holding it for you

We can most certainly accommodate your request of receiving your package and holding it for you. Because of the exceptionally large number of packages the hotel receives on a daily basis, we ask that you include your name and date of arrival in the address label.
 
There are usually two address lines - one should include the name under which you made your reservation with 'guest' after it, and the other your arrival date, i.e.James Brown - Guest / Arrival: 09/25/24.
 
There will be a fee per package management as per the following:

​Weight:​Price:

​0 a 10 pounds

​$5/per package

​11 to 20 pounds

​$10/per package

​21 to 50 pounds

​ $15/per package

​Over 50 pounds

​$25 per 50 pounds/per package
  
Other important information:

Guests must retrieve all packages that were delivered upon arrival.
Hotel is not responsible for refusing packages for guests.
Hotel is not responsible for sending packages back to shipper or vendor.
Hotel is not responsible for unclaimed packages for more than 30 days from the date it was received.
Packages must be retrieved by the person whose name is on the label (ID required).
Hotel is not responsible for missing valuables.
– 6% in taxes will be added to the final amount.

Contacts

11942 Ravallo Resort Drive , 32836 , Lake Buena Vista, Orlando, USA Get directions Phone +1 (407) 490 0530
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We guarantee the best
available rate!

If you find any lower price, we will not only match it, but
also offer you 5% off that price!

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