Discover a unique experience

Join the Pestana Guest Club

Pestana Guest Club has changed for the better. Being a member allows you to embark on an experience of opportunities and offers. Registration is simple, and from day one, you can enjoy a 10% discount on reservations on our website and access exclusive benefits.

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How to join
It's really simple to become a part of the Pestana Guest Club - register here. It's quick and completely free.
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How to use
Once you've joined, log in to your account and you'll be able to make reservations at our member hotels and inns, with special member conditions.
Outlined badge icon with a percentage symbol in the center, representing discounts, offers or membership benefits
Benefits
A simple registration gives you access to exclusive member prices, restaurant discounts, exclusive promotions and much more!
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Exclusive Offers
Remember to keep your contact permissions active in MyAccount to receive all the program's exclusive campaigns and offers.
PESTANA GUEST CLUB

Our levels

Register and become Bronze automatically

  • Minimalist icon showing two person silhouettes with rounded outlines representing guest capacity or group size

    10% discount - Members only rate

  • Dark percentage symbol inside a scalloped badge icon with circular marks on a light gray background

    Extra 5% discount on your next stay, via coupon sent after check-out 

  • Minimal black fork and knife icon with rounded lines displayed side by side on a light gray background

    10% discount in restaurants and bars

  • Dark music note icons surrounded by plus symbols on a light background representing disco entertainment

    Special birthday voucher

  • Dark outlined five point star icon centered on a light gray background with thick rounded black lines

    Early access to promotions

Discover the benefits of being a Bronze member of the Pestana Guest Club, and enjoy rooftop pools surrounded by palm trees

Be Silver by booking 4 to 7 nights a year

  • Minimalist icon showing two person silhouettes with rounded outlines representing guest capacity or group size

    15% discount - Members only rate

  • Dark percentage symbol inside a scalloped badge icon with circular marks on a light gray background

    5% extra discount on your next stay, via coupon sent after check-out

  • Minimal black fork and knife icon with rounded lines displayed side by side on a light gray background

    10% discount in restaurants and bars

  • Dark music note icons surrounded by plus symbols on a light background representing disco entertainment

    Special birthday voucher

  • Dark outlined five point star icon centered on a light gray background with thick rounded black lines

    Early access to promotions

  • Black outline icon of a double bed with pillows and an upward arrow on a light gray background symbol

    Free room upgrade (subject to availability)

  • Black location pin icon centered over a folded map outline on a light gray background with simple travel styling

    Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature

Discover the benefits of being a Silver member of the Pestana Guest Club, and enjoy poolside holidays with beach views

Go Gold when you book 8 or more nights a year

  • Minimalist icon showing two person silhouettes with rounded outlines representing guest capacity or group size

    15% discount - Members only rate

  • Dark percentage symbol inside a scalloped badge icon with circular marks on a light gray background

    Extra 10% discount on your next stay, via coupon sent after check-out 

  • Minimal black fork and knife icon with rounded lines displayed side by side on a light gray background

    10% discount in restaurants and bars

  • Dark music note icons surrounded by plus symbols on a light background representing disco entertainment

    Special birthday voucher

  • Dark outlined five point star icon centered on a light gray background with thick rounded black lines

    Early access to promotions

  • Black outline icon of a double bed with pillows and an upward arrow on a light gray background symbol

    Free room upgrade (subject to availability)

  • Black location pin icon centered over a folded map outline on a light gray background with simple travel styling

    Travel for change - sustainability initiative in partnership with Pestana Planet Guest. Members have the opportunity to accompany and actively participate in projects of a sustainable and social nature

  • Dark calendar outline icon with two top rings and a centered check mark on a light gray background surface

    Free early check-in and late check-out (subject to availability during your stay)

  • Minimal black food service cloche icon with rounded lid and tray outline centered on a light gray background

    Free room service fee

  • Dark outlined speech bubble icon containing a tilted telephone handset on a light gray square background

    Commited helpline

  • Dark outlined gift box icon with ribbon bow centered on a light background representing a welcome present

    Surprise welcome gift

Discover the benefits of being a Gold member of the Pestana Guest Club, and be dazzled by ornate and classic rooms

Partnerships

  • White Avis lettering centered inside a bright red square logo against a light gray background with clean edges
  • Red elephant logo above Lisboa Jardim Zoologico Portugal lettering centered on a light gray background
  • Blue and white Aquashow logo in rounded lowercase lettering centered on a light gray background with dark blue outline
  • Turquoise Tiqets logo centered on a light gray background with the slogan More ways to culture underneath
  • Black WOW logo centered on a light gray background, with a circular graphic forming the letter O in the design

Pestana Guest Club

Questions about the loyalty program?

If you need more information or clarification, please don't hesitate to consult the program's regulations and FAQs. And remember, you can always reach out to us directly.

Pestana Guest Club
FAQs
What is the Pestana Guest Club?

The Pestana Guest Club is the loyalty programme for Pestana Hotel Group Customers that includes the Pestana Hotels & Resorts, Pousadas de Portugal, Pestana CR7, and Pestana Collection Hotels. This program allows you to enjoy exclusive member discounts and benefits at participating hotels.

How do I join?

Registration for the Pestana Guest Club Programme is open to all customers over 18 years old and can be completed here using the registration form at www.pestana.com, at any hotel or pousada, via our Contact Center, during the booking process at www.pestana.com or during check-in at our units participating in the program.

Does it cost anything to join?

No. The Pestana Guest Club is accessible free of charge to all customers over 18 years old. The account holder is not charged any membership fee for participating in the Programme.

Which units belong to the Pestana Guest Club?

Pestana Pousadas de Portugal
North: Pousada Caniçada – Gerês, Pousada Mosteiro Amares, Pousada Mosteiro Guimarães, Pousada Viana do Castelo. Center: Pousada Viseu, Pousada Castelo Óbidos, Pousada Vila Óbidos, Casa Lidador – Óbidos, Pousada Ria – Aveiro, Pousada Serra da Estrela. Lisbon: Pousada Alfama, Pousada de Lisboa Praça do Comércio, Pousada Castelo Palmela, Pousada Queluz. Alentejo: Pousada Castelo Alcácer do Sal, Pousada Castelo Estremoz, Pousada Convento Arraiolos, Pousada Convento Beja, Pousada Convento Évora, Pousada Convento Vila Viçosa, Pousada Mosteiro Crato. Algarve: Pousada Convento Tavira, Pousada Palácio Estoi – Faro, Pousada Sagres, Pousada Vila Real de Santo António. Azores: Pousada Forte Horta.

Pestana Collection Hotels
Porto: Pestana Palácio do Freixo – Porto, Pestana Vintage Porto, Pestana A Brasileira Porto. Lisbon: Pestana Palace Lisboa, Pestana Cidadela Cascais. Madrid: Pestana Collection Plaza Mayor. Amsterdam: Pestana Amsterdam Riverside. Courmayeur: Pestana Le Massif Courmayeur.

Pestana CR7 Lifestyle Hotels
Lisbon: Pestana CR7 Lisboa. Funchal: Pestana CR7 Funchal. Madrid: Pestana CR7 Gran Vía Madrid. Marrakesh: Pestana CR7 Marrakech. New York: Pestana CR7 Times Square.

Pestana Hotels & Resorts
Porto: Pestana Douro Riverside. Lisbon: Pestana Lisboa Vintage, Pestana Park Avenue, Pestana Rua Augusta Lisboa. Algarve: Pestana Alvor Beach Villas, Pestana Alvor Park, Pestana Alvor Praia, Pestana Alvor South Beach, Pestana Blue Alvor Beach ALL INCLUSIVE, Pestana Dom João II, Pestana Palm Gardens, Pestana Royal ALL INCLUSIVE, Pestana Viking, Pestana Vila Sol Golf – Vilamoura, Pestana Village. Madeira: Pestana Carlton Madeira, Pestana Casino Park, Pestana Casino Studios, Pestana Churchill Bay, Pestana Fisherman Village, Pestana Miramar, Pestana Ocean Bay ALL INCLUSIVE, Pestana Promenade, Pestana Quinta do Arco, Pestana Quinta Perestrello, Pestana Vila Lido Madeira. Porto Santo: Pestana Dunas Porto Santo ALL INCLUSIVE, Pestana Porto Santo ALL INCLUSIVE. Azores: Pestana Bahia Praia. Barcelona: Pestana Arena Barcelona. Berlin: Pestana Berlin Tiergarten. Brussels: Pestana Brussels Schuman. London: Pestana Chelsea Bridge. Casablanca: Pestana Casablanca. Tangier: Pestana Tanger City Center. Buenos Aires: Pestana Buenos Aires. Curitiba: Pestana Curitiba. Rio de Janeiro: Pestana Rio Atlântica. São Paulo: Pestana São Paulo. Miami: Pestana South Beach Miami. Orlando: Pestana Orlando Suites Lake Buena Vista. Maputo: Pestana Rovuma. São Tomé: Miramar São Tomé, Pestana São Tomé. Kruger: Pestana Kruger Lodge.

Pestana Residences
Alentejo: Pestana Comporta, Pestana Porto Covo Village, Pestana Tróia. Algarve: Alvor Atlântico, Pestana Carvoeiro Golf – AL, Pestana Gramacho Residences, Pestana Valley.

What are the conditions of the program?

The program has 3 statuses for individual customers: Bronze, Silver and Gold.

Bronze level benefits will be awarded automatically to customers who simply register for the program or who stay 1-3 nights in any PESTANA HOTEL GROUP unit within 1 year.

Silver level benefits will be awarded automatically to customers who stay 4-7 nights, only after checking out of the stay which includes the fourth night, in any PESTANA HOTEL GROUP unit, within a period of 1 year.

Gold level benefits will be automatically awarded to customers staying 8 nights or more, only after check-out of the stay which includes the eighth night, in any PESTANA HOTEL GROUP unit, for a period of 1 year.

All reservations must be made through direct Pestana channels (website, Hotel, Pousada or Contact Center) to be entitled to the benefits of the Pestana Guest Club. Bookings made with corporate or group rates are not eligible for level progression or for the stay discounts associated with the Pestana Guest Club. In-stay benefits may apply in accordance with the specific conditions of each level.

I don’t remember the email I used to register for the programme. What do I do?

We advise you to contact Customer Service via www.pestana.com/uk/help-center.

Need more help? Search our help center